Payment Policy
At Confort Orthopédique, we are committed to providing our customers with a secure and transparent payment experience. This payment policy describes the terms and conditions related to the payment of purchases made on our website.
Accepted payment methods
We accept the following payment methods for online purchases:
- Credit cards (Visa, Mastercard, American Express, Apple pay)
- Debit cards
Please note that we do not accept cash on delivery or personal checks.
Payment Security
The security of your payment information is our top priority at Confort Orthopédique. We use industry-standard encryption technology to protect your personal and financial information during the checkout process. Our secure payment gateway ensures that your information is transmitted securely and is not accessible to any unauthorized person.
Payment Processing
When you place an order on our website, the payment is processed immediately. You will receive a confirmation email once your payment has been successfully processed.
Order Cancellation and Refunds
If you wish to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that cancellations are subject to our cancellation policy.
In case of refund, it will be made according to the original method of payment used for the purchase. Refund times can vary up to 7 business days depending on your financial institution.
Payment Disputes
If you have any issues or disputes regarding a payment made on our website, please contact our customer service team. We will investigate the issue in detail and work to resolve it.
Payment fees
Payment fees may apply to certain transactions, such as international payments or credit card payments.
Please note that any fraudulent or unauthorized payments will be reported to the relevant authorities.
